A MESSAGE FROM JEREMY CUNNINGHAM, DEALER PRINCIPAL OF SUSANVILLE FORD

Dear Susanville Ford customers:

As you know, the world-wide COVID-19 pandemic is rapidly changing how business is done. At this time, California Governor Gavin Newsom has ordered a state-wide SHELTER-IN-PLACE mandate for millions of residents in our state.


YOUR SAFETY AND WELL-BEING IS OUR TOP PRIORITY (OUR CURRENT MITIGATION EFFORTS)

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Susanville Ford is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs. We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our current COVID-19 mitigation efforts include:

- Thorough cleanings of all dealership facilities throughout the day

- Sanitizing gel and foam stations available on-site

- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well

- Adhering to the recommended six feet of social distance from other staff and customers


CURRENT SHELTER-IN-PLACE PROVISIONS FOR ESSENTIAL BUSINESS CATEGORIES

The provisions of the SHELTER-IN-PLACE state-wide mandate allow certain categories of businesses to remain open as they are deemed essential during the mandate. Fortunately, automotive dealers that offer vehicle service and repair and vehicle parts departments can remain open. The opinion is that, essential travel (to and from grocery stores, medical professional appointments, etc.) require vehicles that are in good running order. Susanville Ford can help with your automotive repair needs to meet this standard. Those needing auto parts are also seen with the same necessity. Therefore, our service and parts departments REMAIN OPEN during this time to serve you while strictly following COVID-19 safety standards.


BUT WHAT IF YOU ARE LOOKING TO PURCHASE A NEWER, MORE RELIABLE VEHICLE?

The question is raised with new vehicle sales and our sales department: How do we serve potential customers truly needing to replace their old unreliable vehicle with a newer more reliable vehicle, and to remain COVID-19 | Social Distancing compliant? 

Susanville Ford is going to FULLY embrace what's known as "Digital Retailing" in the retail automotive industry. This way of delivering a car, SUV, truck or van will allow us to remain social distant compliant per COVID-19 standards, while bringing you the vehicle of your dreams!

So, if you are in the market for a new or used vehicle to replace your current one, we invite you to visit our new or used online inventory . Once you find the vehicle of your choice, please call our sales department at (888) 562-9989 to make further arrangements to view it. We will take every COVID-19 precaution to ensure that the vehicle will be safe. We can even bring the vehicle documentation for you to sign in the comfort of your home, allowing you to abide by the shelter-in-place mandate guidelines.  

We want to embrace this way of delivering new and pre-owned vehicles, while ensuring the safety and well-being of our greatest asset- our customers. Together, we can maintain a healthy environment and combat the spread of COVID-19.

Give the Susanville Ford sales team a call at (888) 562-9989 today. We are professional, knowledgeable, and very eager to answer any questions you may have, and help you with your new or used vehicle purchase in the "Digital Automotive Retailing" age! On behalf of Susanville Ford, we wish to sincerely thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.


Sincerely,

Jeremy Cunningham
Dealer Principal - Susanville Ford

SUSANVILLE FORD
704-485 Richmond Road E.
Susanville, CA 96130
Sales: (888) 562-9989
https://SusanvilleFord.com

 

RESOURCES FROM CDC.GOV ON PROTECTING
YOURSELF FROM THE CORONA VIRUS
STOP THE SPREAD OF GERMS

 
KEEPING WORK, SCHOOL AND HOME SAFE

 
For more resources from CDC.gov on Corona Virus (COVID-19) click here.

Sales Hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed

Contact Us

Susanville Ford

704 - 485 Richmond Road
Directions Susanville, CA 96130

  • Sales: (530) 257-5092
  • Service: (530) 257-5092
  • Parts: (530) 257-5092